At GULAABI GHERA, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your data when you visit or make a purchase from our website.
By using our website, you agree to the terms of this Privacy Policy.
1. Information We Collect
When you visit our website or place an order, we may collect the following information:
A) Personal Information
- Name
- Phone number
- Email address
- Billing and shipping address
- City, state, pin code, country
B) Order & Payment Information
- Products purchased
- Order history
- Transaction details
📌 Note: We do not store your card details. Payments are processed securely through trusted payment gateways.
C) Website Usage Information
- IP address
- Browser/device type
- Pages visited
- Time spent on website
- Cookies and similar tracking technologies
2. How We Use Your Information
We use your information to:
✅ Process and deliver your orders
✅ Send order updates (confirmation, shipping, delivery details)
✅ Provide customer support and resolve issues
✅ Improve our website experience and product offerings
✅ Send promotional updates (only if you opt-in)
✅ Prevent fraud and ensure safe transactions
3. Sharing of Information
We do not sell or rent your personal information to third parties.
However, we may share your information with trusted service providers only for fulfilling services such as:
- Courier and delivery partners
- Payment gateway providers
- Website hosting and technical partners
- Customer support tools
These partners are required to keep your data secure and confidential.
4. Cookies Policy
Our website may use cookies to enhance your browsing experience.
Cookies help us:
- remember your preferences
- understand site traffic
- improve website performance
You may disable cookies in your browser settings, but this may affect certain site functions.
5. Data Protection & Security
We take data security seriously and implement reasonable safeguards to protect your information.
We use secure systems and trusted platforms to reduce risks such as:
- unauthorized access
- data loss
- misuse of information
However, no online platform can guarantee 100% security, and users share information at their own risk.
6. Your Rights & Choices
You have the right to:
✅ Request access to your data
✅ Request correction of incorrect information
✅ Request deletion of your personal information (subject to legal obligations)
✅ Opt-out of promotional communication anytime
To update or delete your data, you can contact us using the details provided below.
7. Third-Party Links
Our website may contain links to third-party websites (such as payment gateways, social media platforms, etc.).
Please note:
GULAABI GHERA is not responsible for the privacy policies or practices of third-party websites. We recommend reviewing their policies separately.
8. Children’s Privacy
Our services are not intended for children under the age of 13.
We do not knowingly collect personal information from children.
9. Policy Updates
We may update this Privacy Policy from time to time to reflect changes in:
- legal requirements
- technology
- business practices
Updates will be posted on this page with the revised effective date.
10. Contact Us
For any questions or concerns regarding this Privacy Policy, you can contact us at:
📧 Email: customercare@gulaabighera.com
📱 WhatsApp/Phone: 7800833333
🕒 Support Hours: 10:00 AM – 7:00 PM (Mon–Sat)
